Love INC of Mid-Delmarva ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. 

1. Personal Information We Collect 

We may collect the following types of personal data: 

• Name, email address, phone number, and mailing address 

• SMS opt-in status and communication preferences 

• Service requests, appointments, and transaction history 

• Any additional information you provide when communicating with us 

2. How We Use Your Information 

We use your personal information for purposes including, but not limited to: 

• Providing services and responding to inquiries 

• Sending SMS messages for appointment reminders, service updates, and other relevant notifications 

• Processing donations and maintaining donor records 

• Ensuring compliance with legal and regulatory requirements 

• Improving our services and outreach efforts 

3. Sharing of Personal Information 

We do not sell or rent your personal information. Your data may be shared only in the following circumstances: 

• With trusted service providers assisting us in delivering our services (e.g., SMS providers, payment processors) 

• As required by law, regulation, or legal process 

• If necessary to protect the safety, rights, or property of Love INC of Mid-Delmarva or our users 

4. SMS Terms & Conditions

1- SMS Consent Communication:

The information 302-629-7050  obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Love INC of Mid-Delmarva, you may receive messages related to the following (provide specific examples):

• Appointment reminders

• Follow-up messages

• Billing inquiries

• Promotions or offers 

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Love INC of Mid-Delmarva in the following ways 

• By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at giovanni@loveincofmiddelmarva.org 

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

• Message frequency may vary

Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

For further inquiries, contact us at giovanni@loveincofmiddelmarva.org 

Love INC of Mid-Delmarva 

https://www.loveincofmiddelmarva.org/ 

giovanni@loveincofmiddelmarva.org 

302-309-9927 

Last Updated: February 13, 2025