Love INC’s ministry foundation is the Connection Center (call center), where requests for assistance are received, assessed, and referred to local churches, church volunteers, or community agencies. After people are helped, the Connection Center follows up to ensure needs were met and to offer continued spiritual support.

The Love INC Connection Center:

1. Receives requests for help. A person in need calls the Love INC Connection Center with a request(s) for help.

2. Assesses the need. Volunteers or staff conducts an intake to examine the nature, extent, and legitimacy of the client’s need.

3. Provides help. After the client need(s) is analyzed and verified, the need is referred to the most appropriate Love INC partner church, church volunteer, agency, and/or faith-based organization to provide resources, programs, or services that address the need(s).

4. Follows up. Connection Center volunteers follow up with the client and volunteer or ministry that provided the assistance. A visit from a pastor or church volunteer is also offered.